Need a comfortable and fully furnished Apartment in Bogotá?

 

FAQ

 

We invite you to send us questions that you may have about our services at in order to publish them in this space.

 

Q. Why should I use your services of Elite Car Service Bogota instead of taking a local taxi?

A. There are many benefits of using our services instead of taking a local taxi.

Security: You will enjoy peace of mind by riding vehicles monitored by the services of OnStar satellite system for your safety. In addition, all vehicle windows are protected with 3M anti-shattered film for your security.

Comfort: Our spacious mid-size sedans will provide you with a more comfortable ride compared with local taxis. In addition, you will enjoy the comfort of air conditioning when needed.

Availability: Need Internet? a cellular phone? or a laptop computer while on the road? Elite offers equipment rental for your business needs while in Bogotá.

Professionalism: Our drivers are trained to offer you safe and courteous services. In addition, we have drivers that speak English fluently for you convenience. Please let us know when making a reservation if you require a driver that speaks English.

 

Q. Why do I need to prepay the airport pick-up service?

A. It is for your convenience to guarantee our service to be at the airport waiting for you as long as it takes. We have had confirmations from customers that result in no shows and cancellations at the last minute, once our driver is at the airport.

 

Q. What is the pick-up procedure when I arrive at the Airport (El Dorado)?

A. Upon clearing customs, you will two doors ahead of you to exit the airport.Please exit towards your left hand side. Our driver will be there with a sign bearing the Elite Car Service Bogotá logo and your complete name. Our driver will select a spot for you to wait while he brings the vehicle. There is about an 8 minute wait while the driver brings the vehicle.

 

Q. Do your drivers speak English?

A. Yes, we have drivers that speak English fluently. When making a reservation, please indicate if you require a driver that speaks English fluently.

 

Q. How long in advanced to I need to make my reservation?

A. We recommend that you send us your reservation with enough notice since we have fully booked days throughout the week.

 

Q. What is the area of coverage that Elite Car Service includes in the listed fee?

North: Up to 180th Street.
East: Up to 1st Avenue.
West: Up to Avenida Ciudad de Cali with the exception of El Dorado Airport.
South: Up to Avenida 1ro. de Mayo

Municipalities such as Santa Fe, San Cristóbal, Usme, Tunjuelito, Bosa, Kennedy, Fontibón, Engativá, Suba, Barrios Unidos, Los Mártires, Puente Aranda, Rafael Uribe Uribe, Ciudad Bolívar, Sumapaz are not included in the service and the fee is extra depending on the final destination.


We will post more questions as we receive them from our customers.